Refunds, returns, and exchanges
All promotional product orders are non-refundable. Refunds on parts & supplies orders are handled on a case-by-case basis and require management approval. All refunds are subject to a re-stocking fee and processing feed.
Returns require prior approval from Allison Boats, Inc and must include a Return Materials Authorization (RMA) number. Returns submitted without an RMA number will not be accepted or credited.
If you have questions about our shipping policy or need to request an RMA number please contact (865) 983-5920